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Getting Error "12024 Invalid Product Identifier" when submitting to eBay Print

  • Error 12024, Error, Submission Problems
  • 11

Symptom:

During submission to eBay, the user gets a "(12024) Invalid Product Identifier" error.

 
Background:
 
eBay allows users to send UPC/ISBN/EAC/MPN information as part of the listing.  This is used to more uniquely identify an item to buyers.  This information is sent from SixBit by placing the UPC/ISBN/EAN/MPN in the ProductID field and then setting the ProductID Type (just to the right of the ProductID field) to either UPC/ISBN/EAC/MPN/None.

Cause:
You have chosen a ProductID type to go along with your ProductID, but when sent with your listing, eBay does not recognize the ProductID as a unique identifier of that type.
 
Solution:
To fix this, simply set the ProductID Type to "None".

 


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