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Getting "Error 17: Item cannot be accessed" Print

  • Error 17, Error, Submission Problems
  • 16

Symptom:

During submission to eBay, user gets an "Error 17: Item cannot be accessed. This item cannot be accessed because the listing has been deleted, is a Half.com listing, or you are not the seller." error.
 
Background:
 
When listing an item, SixBit will automatically reference past listings to get better placement in the search.

Cause:
The past listing that was referenced was ended by eBay and therefore cannot be referenced any longer.
 
Solution:
When submitting the item, check the "Force as new listing" box.  SixBit will then list this as a new item and won't reference the previously canceled item.

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