See Also

Cancelling Orders

If a buyer backs out of an order you can cancel while it is still in the Awaiting Payment status.

 

 

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To cancel orders in bulk:

  1. Open the Ship Orders mode.       How?
  2. Select the Awaiting Payment status.
  3. From the grid, select the orders that you would like to cancel.

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 You can use the filter row or automatic filtering to quickly locate the order based on the buyers name or other information. The filter row will allow you to enter a name or other information to search for, and automatic filtering will allow you to choose from a list of names.
  1. Right-click in the grid and select Cancel Orders.  The orders will be cancelled and all inventory levels will be adjusted accordingly.

 

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To cancel a single order:

  1. Open the Ship Orders mode.      How?
  2. Select the Awaiting Payment status.
  3. From the grid, select the order that you would like to cancel.

bulb_48.png

 
 You can use the filter row or automatic filtering to quickly locate the order based on the buyers name or other information. The filter row will allow you to enter a name or other information to search for, and automatic filtering will allow you to choose from a list of names.
  1. Double-click the row or click the Edit Order button to open the order record.
  2. Click the Cancel Order button in the upper left.  All inventory levels will be adjusted accordingly.

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