See Also

Recording Tracking Numbers from Drop Shippers

If you use a drop shipper, and your dropper sends you the tracking information after the item is shipped, you should record the tracking number in the SixBit order record so your buyer is notified.  After recording the tracking number, you should then mark the item as shipped so the proper notifications are sent and the order is moved to Fulfilled.




To record a tracking number from a drop shipper:

  1. Open the Ship Orders mode.   How?
  2. Select the In Process status.
  3. From the grid, select the order that contains the shipment that was shipped.
  1. Double-click the row or click the Edit Order button to open the order record.
  2. For the shipment that was shipped enter the Tracking Number.  
  3. Click OK to save the changes and exit.
  4. Don't forget to mark the item as shipped so any automatic emails are sent and the order is properly moved to Fulfilled.