Home Discussion Forums Announcements Some Listings Not Ending After Automatic Refreshes

This topic contains 1 reply, has 1 voice, and was last updated by Avatar John Slocum 1 year, 9 months ago.

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  • #5469
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    John Slocum
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    Currently there is an issue with some listings not ending in SixBit after the automatic refresh. This affects listings that did not end in a sale, and it can occur in any version of SixBit. Fortunately, it does not affect listings that end with a sale. All orders are still getting properly created.

    We’ve narrowed it down to a partial refresh set being returned from the eBay API. We have informed eBay and they have acknowledged that they are working on the issue.
    When we’re updated on a a fix date, we’ll let you know.

    The workaround currently is to select your listings in Check Listings, and right click to do a manual “Refresh”. To help find those that should have ended, create a view in Check Listings to show Listings with a Status of Running and an End Date before “Today”. After you have the view you can Ctrl-A to select them all to Refresh.

    #6689
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    John Slocum
    Participant

    UPDATE 9/14/17 – We have escalated this issue to the highest reportable level with the eBay API team. They assure us that “Our engineering team is currently looking into it and treating this as a top priority.” We are hopeful for a fix soon, but do not currently have any ETA.

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