We identified an issue similar to the one recently affecting the compatibility calls and included a fix for the latest full release, 4.00.065 and the latest beta, 4.00.082. Upgrade and let us know if you see any further issues.
This reply was modified 9 months, 1 week ago by John Manning.
Update not working for me. I put a ticket in a few hours ago. They said to sign up for a remote session and there are not any available until Monday. It’s pretty disappointing that people have to sit with this problem through the weekend.
For the first time since Thursday I was able to get 4 listed one at a time. But also 4 or 5 didn’t list. These are items I’m relisting and I had the box checked to ‘Force as new listing’. When I cleared that I got the 4 up but not all are going. If the Processing window says Uploading Photos – then it will time out. If it goes straight to Submitting Listings (which is what it is doing sometimes), then it has a better chance of going up. I have 2 that went to ‘Submitting Listings’, but I got an error that says ‘Item may have been submitted to ebay, but no response was received. Check ebay to see if it was listed’. Those 2 weren’t listed. I am on version 4.0.65.
I am still having issues, but just finished a remote session. They ran some tests and gathered some data. No resolution for me yet but they are working on it. I’d recommend opening a ticket if you are still having an issue.
i am using 4.00.082, i wasn’t having any issues with 4.00.065.
with 4.00.065 i was doing ok revising listings, i was able to ad new pictures to my listings while doing revisions.
with 4.00.082 I created several new listings. When i try to apply picture processing, or do any bulk change tasks, it tells me there are still pictures downloading. Try again once that is complete. I have never seen that before. I let it run several hours. I came to check, and it still is telling me the same thing so i restarted the software. then i had to authorize a new token, but that kept giving me an error. several attempts later, i got back in, but again, there are still pictures downloading, so i can’t upload any new listings. To double check for revision errors, i went in to try one with this version, and i am getting a no response from ebay error. which i realize now, it is because i am unable to get the authorization-?
I am also getting a no response from ebay error when trying to edit listings. Tried the authorize token thing and I also am getting a run time exception error. Ebay states the token authorization is successful for each ID but sixbit is not seeing it that way.