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  1. Robert Ralph
  2. User to User
  3. Wednesday, 03 January 2018
I am not interested in selling on Amazon any longer. I have SB connected to eBay and Amazon.

How do I set it to set inventory to zero on AZ but leave eBay working as normal.

I guess I could disconnect the AZ account in SB by un-checking it and uploading a spreadsheet with zeros.... Any thought on how I could it with Allocation Plans? Set AZ's to 0?

For those interested: I am just tired of AZ's policies. They refunded a customer from October 11th on January 2nd for an item that didn't meet the customer's expectation. I don't get the item back... I 2nd-Day'd it to the customer on Seller Fulfilled Prime. So, out the shipping and the cost of the product..... 3 months later! Yikes. That is just inequitable as far as I'm concerned.
TurtleCove Accepted Answer
0
Votes
Undo
That is not within Amazon's policies.
If the customer does not return your item, Amazon will refund you for the price you sold it for.
They do this all the time.
They refund the customer, right away.....so you don't get hit with a negative review.
Then, they monitor the return tracking number. If it never arrives, they then reimburse you too.
Not too many companies that generous.

My gripe, is they wait 45 business days, for the return to come back....that's over 2 months.

As for how you can disconnect AZ from SB....there are several ways, but I think it's best if Support chimes in here, with the easiest way.
I wish I'd have never connected AZ to SB. I have many, many variation listings, and all SB did was trash my variation data, due to internal bugs.

Best of luck to you.
  1. 2 weeks ago
  2. User to User
  3. # 1
Robert Ralph Accepted Answer
0
Votes
Undo
That is not within Amazon's policies.
If the customer does not return your item, Amazon will refund you for the price you sold it for.
They do this all the time.
They refund the customer, right away.....so you don't get hit with a negative review.
Then, they monitor the return tracking number. If it never arrives, they then reimburse you too.
Not too many companies that generous.

My gripe, is they wait 45 business days, for the return to come back....that's over 2 months.

As for how you can disconnect AZ from SB....there are several ways, but I think it's best if Support chimes in here, with the easiest way.
I wish I'd have never connected AZ to SB. I have many, many variation listings, and all SB did was trash my variation data, due to internal bugs.

Best of luck to you.


Thank you for the reply. I just remembered this post I made. lol.

Anyhow, I just turned off Amazon at the Amazon level.... That did it for me but I also wish I hadn't connected Amazon to SixBit.
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