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  1. Kenneth Hagelthorn
  2. User to User
  3. Friday, 29 September 2017
This November will be my twentieth year on ebay. This September ebay decided that I am not to be trusted.

Yesterday I noticed that the pictures in my new listings and revisions with "click for bigger" (mouse over) were not working. I thought it was related to the new version. I opened a ticket, JC told me eBay will no longer allow the clickable 'click for bigger' type links for images that are self-hosted. I tried to find a page somewhere on ebay with a simple description of the new policies. If one exists I can't find it.
I need to know -
If I change my picture hosting from Pair.com (fifteen years with Pair) to ebay will that work? That is, will that remove the violation and make ebay happy? And how would I go about doing that? I googled ebay picture hosting and got nowhere. And what's the cost of ebay hosting?
If I still self-host and make my pictures https instead of http will that work? If yes, does that mean I have to buy an SSL certificate?
I have a background gif that I like to think is part of my brand. Will ebay host that?
I sell old records and sometimes link to mp3 recordings I make. Will ebay host those?
My record listings have a link to my other ebay record auctions. Is that a violation?

What a mess...
Kenneth Hagelthorn Accepted Answer
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So, I called ebay to try and find out what is and is not permitted. I spoke to three different people, none of whom was exactly sure. The last person said that I should not bother changing my listings. He said ebay is going to update the policy in October and that self-hosted pictures, clickable zoom, and mp3 links will be permitted. If I understood him correctly, (which is not always easy) ebay is getting a lot of complaints from sellers. I pointed out that I use those links to help sell my stuff, and that the new rules will hurt my sales, and when sellers lose sales ebay loses fees, which makes the new policies stupid. He said he understood. (They're trained to respond to everything we say with "I understand...";) I'll believe it when I see it. Anyway, for now I'm not going to do anything.

Ebay sent me this tool -
http://www.isdntek.com/ebaytools/ActiveContentSandbox.htm

I had already found this on my own -
http://www.isdntek.com/ebaytools/ActiveContentScanner.htm
  1. more than a month ago
  2. User to User
  3. # 1
John Manning Accepted Answer
0
Votes
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If I change my picture hosting from Pair.com (fifteen years with Pair) to ebay will that work? That is, will that remove the violation and make ebay happy? And how would I go about doing that? I googled ebay picture hosting and got nowhere. And what's the cost of ebay hosting?
eBay photo hosting is free now. In SixBit, just batch change all of your Items to set Self Host Pictures to False and then Revise all running listings. This will clear the stored URLs and upload the pictures to eBay automatically. New Items will have their pictures uploaded if this flag is off too.

If I still self-host and make my pictures https instead of http will that work? If yes, does that mean I have to buy an SSL certificate?
Sort of. You'll be able to have pictures in the description but not the clickable link. You would need a SSL certificate on your hosting service.

I have a background gif that I like to think is part of my brand. Will ebay host that?
Not with the Item, but you can set up Branding pages or include it with your store.

I sell old records and sometimes link to mp3 recordings I make. Will ebay host those? No. I would suggest making youtube videos and linking to those.

My record listings have a link to my other ebay record auctions. Is that a violation? No, it will still be ok to link those on the same site according to the Links policy.
http://pages.ebay.com/help/policies/listing-links.html#additional
https://sixbitsoftware.com/images/sixbitguy.png John Manning - Senior Developer
  1. more than a month ago
  2. User to User
  3. # 2
Gary Richardson Accepted Answer
0
Votes
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I would say you need a future proof asset strategy to store images, audio and video. I would setup a SSL'd domain that has FTP capability, have a local backup and a backup in some sort of online storage.
  1. more than a month ago
  2. User to User
  3. # 3
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