John, I created a ticket and a team member took over the mouse and managed to get the variations to update on ebay.
Unfortunately I cannot remember specifically what she did. Every time I have to restock a listing with variations it’s a total gamble whether or not those changes ever propogate through to eBay.
I would appreciate *written* documentation of the normal steps to do this.
The scenario: I have an existing listing with variations. I do not want to cancel and make a new listing and lose watchers. In Item list:
I restock one variation by right cllicking and managing inventory. Sometimes I use right cllick: add stock.
I right click and choose “force sending of varations on next revision”
I save and exit.
I go to listings for the selected item.
I check and make sure the variation change is there (it is)
for good measure I right click and choose “force sending of variations on next revision”
I click Revise
I wait while the revision processes. No errors are generated
The update to variation set never makes it to eBay. ??!?!!??
I right click the listing and choose “Send Revisions to ebay”
I wait while it processes seemingly successfully
Ebay doesn’t update
Sometimes for reasons I do not understand, I do some variation of the above and ebay DOES update
Can you please provide the correct way to do this? preferably in written knowledgebase form?