[Dirk Martin]

Of course you can provide a link to the FB group. Afterall, that only embellishes SB, and this is a user-user forum here, so post away….

[Dirk Martin]

I’m not sure what question you’re answering, Gary.
I was asking if that field, when updated in SB, gets sent to AZ on SB updates.

[Dirk Martin]

Fully agree, Moe.
Seems so obvious.
But, it’s more important, that they get their USB scale to integrate.
Painful to watch….

[Dirk Martin]

I really think you’ll be fine using Sixbit in that case.
I ran it with AZ, EB, and Etsy sites, and it orchestrated all of them properly.

[Dirk Martin]

Sixbit sees very little value in these forums, thus they virtually ignore it.
Name one other successful software platform, that ignores their forums.
I argue that a vibrant forum is imperative to software’s success.

The fact that there’s such a small forum community, and that I had to open 3 to 5 tickets every day, was the primary reason I left the platform.
Support should realize that users can help other users find work arounds, and “tricks” for getting things to work. The SB technical team, only looks for solutions….which takes time.
With poor forum software, and lack of management participation, SB looks “rinky-dink”, and unprofessional to those shopping for an ecommerce solution.
But, that’s only my opinion….clearly not Sixbit’s.

[Dirk Martin]

If you delete a record from the Items grid, it will remove it from your database, along with the listing in your database.
It will not delete anything from the eCommerce site, and upon the next refresh, it will come back in.

If you delete the record from your listings grid, SB will ask you what you want to do with the listing running on the eCommerce site, but leave the “item record” in SB.

Confusing, eh?
The SB team doesn’t think so….

[Dirk Martin]

Same thing happens for me.
Cannot advise, other than to say “bummer”.
The only way to see something like this fixed, would be to open a support ticket, since support spends almost no time up here, and therefore will not see your dilemma.

[Dirk Martin]

Are you using variations on Amazon?

[Dirk Martin]

Fully agree, Robert….it’s not about getting used to it.
It really does suck, and I’ve been using it since it started.

Just for starters: Have you ever seen so much wasted white space in a forum?
I guess you get what you pay for. This forum software must be free.

[Dirk Martin]

That is not within Amazon’s policies.
If the customer does not return your item, Amazon will refund you for the price you sold it for.
They do this all the time.
They refund the customer, right away…..so you don’t get hit with a negative review.
Then, they monitor the return tracking number. If it never arrives, they then reimburse you too.
Not too many companies that generous.

My gripe, is they wait 45 business days, for the return to come back….that’s over 2 months.

As for how you can disconnect AZ from SB….there are several ways, but I think it’s best if Support chimes in here, with the easiest way.
I wish I’d have never connected AZ to SB. I have many, many variation listings, and all SB did was trash my variation data, due to internal bugs.

Best of luck to you.

[Dirk Martin]

Yeah, sure wish they had a better progress indicator….

[Dirk Martin]

And so another possible forum discussion bites the dust, with the Sixbit “support ticket”

[Dirk Martin]

This is a perfect question, for a forum.
When Sixbit management reads this (if they read this), please, please, please post the solution up here, instead of telling him to “open a ticket”

[Dirk Martin]

What’s the sense in having 2 boards up and running?

[Dirk Martin]

Have you gotten anywhere with this, Don?
Are all other fields mapping fine?…and it’s just this one field?

[Author]

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