SixBit User Forum

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  1. Nabachandar
  2. User to User
  3. Friday, 30 November 2018
Searching by item code, revising items, check listings all users experiencing delayed response. Everyone has noticed poor performance in comparison to normal operations. Please review and advise.
Chotii Accepted Answer
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Votes
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Absolutely something is different, and not in a good way. It is taking a long time for letters to appear as I type them when I am working in the SixBit interface. Not so when I am typing in this box here, so I know it is the program and not my computer nor my internet. This is since my last update AFAIK. It also takes a while for the program to react when I click on anything. My computer performance does not show the CPU spiked or too many programs running.
  1. one week ago
  2. User to User
  3. # 1
Todd Patterson Accepted Answer
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We are also seeing the same issues on our end Chotii . The issue regarding the not being able to search by item code, sku, etc., appears to have been resolved with the latest release (.393) but there are some definite performance issues now. We are seeing a ton of memory allocation issues which has already been reported to SB support. Just received word back that they have been able to reproduce the issue on their end and the problem is being escalated on up the support chain now.

Another odd thing that is occurring for us now is that SB is randomly closing itself more often than usual. Previously this may happen once a day or so but now it is several times a day it just shuts itself down. Are you seeing this as well?
  1. one week ago
  2. User to User
  3. # 2
Todd Patterson Accepted Answer
0
Votes
Undo
Ok, SixBit has pushed a new release, version 3.00.394, which they are hoping will be resolving the memory errors. With any luck this may also resolve some of the performance issues that some of us have been seeing.

It is available as a Beta Release in your SixBit Interface. Hopefully this will solve this issue :D
  1. one week ago
  2. User to User
  3. # 3
Nabachandar Accepted Answer
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From what we are seeing latest build 3.00.394 is definitely much better than 3.00.393 but overall builds prior such as 3.00.380 seemed to be faster. If in any possible would be great to see additional resources spent on improving performance further.
  1. one week ago
  2. User to User
  3. # 4
Brielle Accepted Answer
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Votes
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I have to echo the observations of the others as well - there's now noticeable delay when typing in various text boxes, including the description WYSIWYG editor.
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