Entering Email Information

The user's email address is collected so it can be included in any correspondence or as a contact point for any shipping insurance that is purchased.  In addition, user email account information is collected so SixBit can send emails on the user's behalf.


To enter email information:

  1. Open the user Profile. How?How?From the Quick Access Toolbar, in the upper left, choose a Profile from the Profile Dropdown.
  2. Click the pencil icon in the Email Account section.

  1. Enter the user email address in the Email Address field.

     4.  Enter email information as follows:

 

Section Field Description

Addressing

From

Enter the email address that  the recipient will see as the sender.

 

NOTE: To get the user's email address appear as the user's name or company name instead of just an address, enter it in the form of:

 

 "Company ABC <sales@companyabc.com>"

 

Reply To

Enter the email address that replies should be sent to.  If not provided, it will default to the From address.

 

CC

Enter an optional email address to receive Carbon Copies of any emails that are sent.

 

BCC (Blind CC)

Enter an optional email address to receive a copy of any emails sent without the recipient seeing the address.

 

Request a return receipt

Check this box if  to be notified when the recipient receives the email.

Connection

Outgoing Mail Server

Enter the name of the outgoing SMTP server.  This information can be obtained from the user's existing email program or mail provider.  Click the Common Email Settings link if unsure of the settings and want to see if the provider is in the list.

Advanced

Userid

Enter the userid of the email account.

 

Password

Enter the password of the email account.

 

 

Login using SPA

Check this box if the server requires Secure Password Authentication

 

Mail server requires SSL Encryption

Check this box if the server requires SSL Encryption

 

Outgoing mail server port number

Enter the outgoing mail server port (usually 25)

 

Delay between emails (seconds)

If the mail server limits the amount of mail that can be sent in a period of time, a delay between each email may be necessary.

    

  1. When the necessary information is added, click the Verify button to send a test email and make sure the connection settings are working properly.  If the verification is successful, click OK to exit the window.  If the verification fails, click Common Email Settings to open the Knowledgebase article about the recommended settings for common email services.