Missing eBay Description - Updated 11/8/2019 2PM EST

Update: eBay is aware of the issue and working on resolving it soon. No action will be required. Due to a new development with eBay that we are currently investigating, current and new listings are not showing their Descriptions on eBay. The issue appears to be blocking parts of the description enclosed in the Mobile Description identifiers. ... Read More »

8th Nov 2019
Mandatory SixBit Upgrade to version 4.00.015 or later

Starting last Saturday, Sept. 7, 2019, SixBit users started experiencing eBay API call failures due to token authorization issues. We’ve traced the problem to size of the tokens being returned and have updated the program to accommodate the new larger size. In order to work with the new token sizes, all SixBit users will need to upgrade to ... Read More »

13th Sep 2019
Shopify Integration now in Beta

We're pleased to announce the Shopify integration is now in beta. The Shopify functionality will be free to all existing Enterprise Edition Users during the beta phase.  As of Sept. 1, 2019, Users will need the proper subscription of SixBit (Duo or Max Editions) to continue to access the Shopify functionality with existing Sites.  Users running ... Read More »

13th Jun 2019
Authentication/Refresh issues

Due to an issue with eBay's authorization system, many SixBit users are experiencing loss of service. Users are unable to create/revise listings, or import/dispatch orders. This issue has been reported to eBay and it should be resolved now. Let us know if you have any further issues. We thank you for your patience and understanding.   Read More »

22nd Feb 2019
Jan 2019 SixBit Website upgrade - possible outages.

We will be performing website upgrade tasks during the month of January.  Please be advised that certain portions of the website may be unavailable at certain times.If you need to download the installer and cannot get to the website to do so, please send an email to support@sixbitsoftware.com and we'll get you a direct download link.The SixBit ... Read More »

9th Jan 2019
10/3/18 - Authorization Issues

On the evening of 10/2, users starting getting authorization issues.   It was determined that this was the result of some changes released by eBay.  The issue was resolved around noon today, however, because of the high number of authorization calls, it put us over our daily call limit delaying the complete resolution.  We requested eBay to ... Read More »

3rd Oct 2018
Important Information Regarding eBays Upcoming Product Based Seller Experience on Sept. 15th

Product Based Seller Experience Phase 2 Begins Sept. 15thAs eBay announced earlier this year, they are moving toward a Product Based Shopping Experience (PBSE) (https://pages.ebay.com/seller-center/listing-and-marketing/product-based-shopping-experience.html#listing-ebay-catalog).  The idea is that rather than buyers seeing hundreds or thousands ... Read More »

14th Sep 2018