[John Manning]

Hi Cassandra,

Aspects are just another name for Item Specifics. Ebay would flag listings for missing required or recommended aspects, but they are now removing this violation reporting for Aspects. In the next full build, the aspects violations will be removed from SixBit. For now, you can ignore them.

John Manning, Senior Developer

[John Manning]

Hi James,

There is currently an issue with our website certificates that is affecting the subscription check. We’re working with our site host to get this resolved promptly.

Thanks,
John

John Manning, Senior Developer

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James brewster

[John Manning]

Hi Maria,

The eBay API that support the new AI features is currently in a limited testing release. When it becomes available, SixBit will support it.

Thanks,
John

John Manning, Senior Developer

[John Manning]

Hi Debbie,

Did you try to change the scheme or font size in SixBit? There are settings in File|Options|Look and Feel that could help with this issue.

John Manning, Senior Developer

[John Manning]

Hi Jay,

We’ve added navigation buttons to the Revise Window (upper right) when there are more than one listings in the Current grid view. After that was added, we had a request to automatically submit the Revision when moving to the next one to save time clicking the Revise button.

John Manning, Senior Developer

[John Manning]

Hi Tim,

Do you use the File|Options|Inventory option to only list available inventory? That should adjust it automatically for you based on the inventory you have.

John Manning, Senior Developer

[John Manning]

The cost still aren’t returned via the API, but they are discussing adding it in the future. *fingers crossed*

John Manning, Senior Developer

[John Manning]

Thanks Tim.
I’m not seeing the costs coming back via APIs yet, requested a clarification from eBay Developer support to see if this is coming in a future release. I’ll let you know if it is, and when to expect it.

John Manning, Senior Developer

[John Manning]

So the May 6 Shorts label was printed as part of a bulk label printing? Currently we get label costs from the Managed Payments API which only include the total of the bulk printing. If they are breaking it down on the Order window, it may be passed back with the Order type now. That’s what I’d like to see in your database if possible.

John Manning, Senior Developer

[John Manning]

Hi Kevin,

It isn’t supported in the .NET framework we currently use for SixBit. We’re not able to upgrade that without losing access to our current eBay APIs.

John Manning, Senior Developer

[John Manning]

Hi Ralph,

As Kevin mentioned, this will require sharing your database on your network between the two computers. https://www.sixbitsoftware.com/EN/Networking.htm

If you open a support ticket, the team can connect remotely to get you set up if you have any issues.

Thanks,

John

John Manning, Senior Developer

[John Manning]

Hi Timothy,

I haven’t seen any changes listed in their APIs, but I can look into it. If you have an example Order where labels were printed in bulk and costs aren’t currently showing in SixBit, could you open a ticket and submit your database for testing?

Thanks,
John

John Manning, Senior Developer

[John Manning]

Hi Adam,

Each variation has a generated sku to make it unique based on the variation set. If you use custom label mapping or SKU generation rules in Sixbit, it will be ignored for Variations.

John Manning, Senior Developer

[John Manning]

Hi Albertine,

Have you submitted a db recently? If not, could you send us in a ticket some of the categories you’re using that have slow Item specifics so we can test them here? There has been some category mapping changes recently that could be causing this.

Thanks,
John

John Manning, Senior Developer

[John Manning]

We’re still working on this, but haven’t been able to reproduce it yet. Could you check the Manage Agent screen to make sure that only one machine, usually the server has the agent tasks enabled?
Also, have your daily backups been working correctly?

John Manning, Senior Developer

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