John Manning...
John Manning
Forum Replies Created
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Hi Nabachandar,
Chris has you covered, using saved batch change definitions will help you define and later assign these in bulk. For new items, you can also set them in an Item Template and use that to populate the dimensions on Item creation.
John Manning, Senior Developer1 user thanked author for this post.
You can add them in the Item Window or via Batch Change, CSV, or Batch Edit.
https://www.sixbitsoftware.com/EN/Adding_Weight_and_Dimensions_to_an_Item.htm
We haven’t been able to track down the eBay change that requires these today as others are reporting, but adding them to the Item will fix the issue. They are normally required for Calculated Shipping, Ebay International Shipping, and Rate tables if they’re used with an Item.
John Manning, Senior DeveloperHi Ryan,
You’ll need the Allocation plans in the Enterprise Edition for the automatic revision once inventory changes. Otherwise after you add inventory to Items, you’ll need to update the QtyToList on the Listing record and revise manually.
Variation Items are an exception as they revise automatically to keep the various quantities in sync with the site for each variation.
John Manning, Senior DeveloperWe don’t have support to send these files directly, but it’s on our feature request list to be included.
John Manning, Senior DeveloperYes, the Analysis reports can be export to Excel or CSV format.
It looks like an area we definitely need to update in both the User’s Guide and Video Library. At some point the Video quality was reduced to 240p
https://www.sixbitsoftware.com/EN/Analysis_Tool.htm
John Manning, Senior DeveloperHi Paul,
Do you just want to view the descriptions in SixBit? They aren’t shown in the grids for navigational speed issues, but if you edit an Item, you’ll be able to see them.
If you wish to export the Descriptions from SixBit, you’ll need to use the CSV Export function in the toolbar, rather than a straight grid field export.https://www.sixbitsoftware.com/EN/Exchanging_Data.htm
John Manning, Senior DeveloperIt shouldn’t take more than a few hours if it was an eBay issue. You’ve already upgraded to 4.00.633 or later? You shouldn’t need to reauthorize those accounts unless other functions weren’t working either, like Submitting new Listings or Refreshing Orders. If you do have the same issue issue over the weekend, you can submit your database from the Support tab in the program and let our team know via a Support Ticket.
John Manning, Senior DeveloperIf you wish to send it in the SixBit emails, open the Email editor and add the Coupon Code from available fields. The actual variable code is [[CouponCodeEbay]]
Coupons can be added or viewed in the Marketing|Item Promotions toolbar button in Check Listings.
John Manning, Senior DeveloperHi Chris,
Usually the 10007 errors are issues with the eBay servers and are corrected within a short period of time. If you open a ticket with support, we may need a remote session or a copy of your database to log the call and send it to eBay API support.
Thanks,
John John Manning, Senior DeveloperDid you delete the Listing from Completed status or the Item from Previously Listed status? Deleting the Listing record itself wouldn’t remove the Item. Deleting Items will also remove any Listing records for that Item.
John Manning, Senior DeveloperHi Jeremy,
Can you open a support ticket from the computer you’re using with SixBit now? Our support staff should be able to help get it installed with Parallels, but they will probably need to set up a remote session.
John Manning, Senior DeveloperYou can use the Batch Change in Sell Items mode to update Condition Description. Once changed on Items, select the Items you’ve just changed, use the Goto Running Listings context menu option to go to Check Listings mode, select those and “Revise|Send Revisions to site”. That will pick up the change and send it to eBay.
John Manning, Senior Developer1 user thanked author for this post.
I’ll update this in the next beta, 4.00.653 or later to not show the recommended violations. It should limit to “Required” and “Soon to be Required” only.
John Manning, Senior DeveloperIf you create one new item from the template, you can use the Custom duplication function to make as many at a time as you need. Or, if you use CSV import, you can import as many new items as you want using an Item template to provide most of the required data. https://www.sixbitsoftware.com/EN/Importing_from_a_Comma_Separated_Values_Flat_File.htm
John Manning, Senior Developer
