John Manning...
John Manning
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Hi Alan,
Open a support ticket in the program and copy this information. Attach a sample CSV file and some pictures that are used in it and we’ll run some tests here.
Include the preset names you’re having issues with.
Thanks,
John John Manning, Senior DeveloperJust curious as to the reason. Sellers often run different stores under different accounts, but running the same items on different stores means you’re competing against yourself.
The goal is to get the best Search visibility and while it may help to move an item to account with better standing, keeping it on both shouldn’t.Relisting from a completed listing is how allocation plans work, if you’re using them, it would work for multiple seller accounts automatically.
John Manning, Senior DeveloperYou’re right up to the 1000 items. I wouldn’t duplicate those as they wouldn’t share inventory. You could save a Batch Change set to include Profile and Presets if you’re listing Items from one to the other, but it would involve a lot of switching and potentially cause issues if you’re using allocation plans with an Item listed to 2 seller accounts.
Why are you listing the same Items under 2 accounts?
Even if you were using Business Policies on eBay, they are seller account specific and you’d have to change them along with the seller account.
John Manning, Senior DeveloperUpgrade to the latest beta, 3.00.301 then select these Listings, right click and Refresh.
This should move them to the proper location and the automatic refresh shouldn’t move them in the future. John Manning, Senior DeveloperHi Jivko,
You can use the Shipment CSV update if you have the ShipmentIDs you want to update.
https://www.sixbitsoftware.com:8080/robohelp/robo/server/general/projects/SixBit%20EN%20User%20Guide/Rules_for_Importing_Shipments_via_CSV.htmFor the service you’ll need the Shipping Service ID, and a list can be found in the advanced Automation section here:
https://www.sixbitsoftware.com:8080/robohelp/robo/server/general/projects/SixBit%20EN%20User%20Guide/Advanced_Database_Automation.htm John Manning, Senior DeveloperPeter,
You can’t bulk edit Manual presets, by nature they are only for each individual Item.
To make bulk operations, create Named presets. If you’re these you only have to edit it once from any item. The next time you send revisions to site or submit, all Items and Listings that use that preset will send the values from it. John Manning, Senior DeveloperThe Profit/Loss Report will show you the Costs of Items along with the associated fees over the year.
John Manning, Senior DeveloperMake sure you run the Refresh|Synch Aux. function prior to editing the Shipping templates in the Item Window so the lists will be available for both seller accounts.
John Manning, Senior DeveloperYou’ll need to edit these presets in the Item Window, so there is an associated Business Profile/Seller Account to populate the dropdown. If you are using more than one seller account, you’ll need to make a duplicate to edit and use for each seller account.
The Shipping Templates were designed to be profile independent, but eBay has added more profile specific fields, the latest being Rate Tables, so we’ll need to redesign to accommodate this. Once that is in, the Manage Preset window will require you to pick a Seller Account to see the corresponding list of Shipping Templates you can edit.
The other option is to convert to their Business Policies which have to be edited on their site, but can be assigned to Items in SixBit.
John Manning, Senior DeveloperIt was delayed to include an Etsy shipping template fix, should be out in a few hours.
John Manning, Senior DeveloperThe Rate table refresh issue fix for multiple Seller Accounts will be out in today’s beta, 3.00.300.
The new promotions functionality required some additional prep work to support it. Now that Etsy and Amazon integration is completed, we’ll be addressing the Promotions project in the upcoming months.
John Manning, Senior DeveloperHi Pete,
We’ll be supporting eBay’s new Marketing API to handle Promotions.
For the Rate table issues, could you open a ticket with support and submit your database when you get a chance?Thanks,
John John Manning, Senior DeveloperYou can use the CSV export to pull the pictures from Sixbit whether you are using external picture storage or database storage.
From the User”s Guide CSV Export:
In addition to exporting the picture paths with the Pictures field, you can also export the pictures themselves by checking When exporting pictures create pictures files in: and then providing a path to put the exported pictures. The pictures will be named with the itemid of the item followed by a sequential number for each picture. John Manning, Senior Developer
