[Kevin Bentz]

What type of listing are you using?

On eBay, it would show up under the “Quantity”, although there is an option to now show the quantity available somewhere in eBay preferences. See attached pic for reference on quantity.

[Kevin Bentz]

You create one database on a computer that will be on all the time and you connect the second computer to that database. When you specify the database information, the two computers need to be able to “talk” to each other so they will have to be on the same network or connected through a VPN.

It’s not terribly hard but the main thing is that the two computer will have to be connected through a network and you may need to open up ports in your firewall to allow the sharing. I’ve also found that it works pretty slow if not on the same wired/wireless network (like connecting from home to work) but it does work if you’re patient.

[Kevin Bentz]

Well, then I guess my feature request would be the ability to PRINT a selected email when it was triggered to be sent. Does the agent refresh the orders status? I ask because I’ve noticed that every morning I will refresh the “Ship Orders” screen and it will move the orders currently displayed to “Fulfilled” and populate the “in Process” screen with new orders.

[Kevin Bentz]

I have confirmed the “Pricing Treatment” and “Map Exposure” are set to “None” and the MSRP and MAP pricing are the same (which is also the Fixed Price) and I get the error.

It also shows up in the results feed after uploading a price/inventory update file through eBay, so I have no idea if it’s a SixBit issue or an eBay issue. This does NOT happen for all items, only a select handful.

• This reply was modified 7 months, 3 weeks ago by Kevin Bentz.

[Kevin Bentz]

I don’t believe so. I do use those fields on some items but I update them through a csv file import. If I use the strikethrough pricing treatment option then typically MAP will have a lower price than MSRP but I believe the errors are occurring on items where the pricing treatment/MAP exposure are set to “None” and MSRP/MAP are equal.

Next time I see it happen I’ll make a note to check.

I see the same error in the eBay csv file upload I do to update inventory but those fields aren’t in that file.

[Kevin Bentz]

Have you checked under Options > Pictures > Management ?

You can select to store your pictures in the database or in a folder.  Perhaps something changed/needs to be changed in there to allow you to upload pictures?

 

[Kevin Bentz]

I’m not sure what kind of suggestions you’re looking for.  Like pre-made compatibility sets?

 

[Kevin Bentz]

John Manning wrote:

Hi Dan, eBay recently removed the Listing Designer functionality. Check in the Item Window in SixBit, under the Options tab in the eBay section to see if one of those was selected. We’ll be removing this from the UI in an upcoming version. Thanks, John

I have no theme selected but do use a hidden counter, would that cause the error?

Thanks!

• This reply was modified 4 years, 10 months ago by Kevin Bentz.

[Kevin Bentz]

You need to install the software on a computer that is accessible by all 3 computers (or however many you want to use).  You will create the database on this computer and when you install the software on the other computers you will specify the database computer to use for the database.

[Kevin Bentz]

I’m not sure I follow.  We’re not adding anything to an order, we’re shipping one order that may have 1-7 boxes in the shipment.  When the item ships in one box it’s not a problem.  When an item ships in 7 boxes, we only have 1 box to enter tracking information into.

[Kevin Bentz]

I know mine do on eBay, but you have to have eBay toggle a switch for you to use that field.

[Kevin Bentz]

Yes, I’m still finding items on Amazon that have not been imported.

[Kevin Bentz]

Hi Kevin,

It shouldn’t take long. If you turn on the Refresh Option, the background agent should pick these up automatically for you as long as your Amazon credentials are entered on your Business Profile.

https://www.sixbitsoftware.com:8080/robohelp/robo/server/general/projects/SixBit%20EN%20User%20Guide/Importing_from_Amazon.htm

Thanks for the reply. I have tried to import the listings as instructed in the guide and my settings are also set as listed.

No joy. 🙁

[Author]

Posts