[Judith Tracey]

Not logical, but it worked!  Thank you 🙂

[Judith Tracey]

I am trying to restore from a back up.  The .back file is 328,879kb.  So far, it’s been about an hour.  Is that normal?

 

[Judith Tracey]

I’m setting up a new computer and I’ve followed the above instructions.  The program appeared to download but I can’t find it in the drive where it was installed and I can’t find it on my start menu.  The options I have are shown on attached.  Please advise.

[Judith Tracey]

Yes, it works — thanks very much!

[Judith Tracey]

Yup, same here.  Orders in eBay, sale emails received.  Sales don’t appear in SB.  In fact, SB allowed me to re-list a sold item.  I have tried importing from eBay and re-starting program.  Nothing.

[Judith Tracey]

Same…

[Judith Tracey]

Thank you ever so much — it worked like a charm.  Now, if eBay would just stop changing s**t…

• This reply was modified 4 years, 6 months ago by Judith Tracey.

[Judith Tracey]

Hi Cathy, thanks for the link to the beta version.  I have upgraded and reauthorized, but, bad news (!), it has not solved a single problem.  I still can’t list or retrieve sales.

• This reply was modified 4 years, 8 months ago by Judith Tracey.

[Judith Tracey]

Please make the upgrade available to everyone!! I have no upgrade option on my dashboard.

[Judith Tracey]

Problem is version 4.00.015 is only available to beta testers.  I would upgrade to the beta version if it were available to me — or if anyone knows how to get it if you’re not subscribed, please let me know.

[Judith Tracey]

Same issue.  I have reauthorized but still cannot list.

• This reply was modified 4 years, 8 months ago by Judith Tracey.

[Judith Tracey]

I’m unable to list to eBay ‘pictures could not be uploaded’ error, but I feel like all this may be connected.  See yesterday’s issues too.

[Judith Tracey]

I have Duration in my grid but every listing except my auctions shows as 30 days which isn’t possible at this point.

I’ve tried to add an image of my grid but can’t figure out how.  Man, I hate this new forum format…

• This reply was modified 5 years, 1 month ago by Judith Tracey.

[Judith Tracey]

I’ve been asking for a back up progress indicator for a long time. My back ups take ages – more than 30 minutes so far and the whole time it says ‘Backup Database (not responding)’ so I never really know if it’s working and can’t use SB during the back up.

[Judith Tracey]

Or contact Sally Milo – sallymilo.com – and she can make you a custom description wrapper at a very reasonable price.

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