[Timothy]

Tom:

Seeing English in the box is not enough. You must also click the “Add” button or box. Then you will see English above the box with a checkmark next to it.

 

[Timothy]

This is still a problem. Is there any way to get eBay’s attention to fix the issue?

[Timothy]

Yes the actual shipping charges are hit or miss since about 6/7/21.  Sometimes there; sometimes 0.00

I opened a ticket for this a while back and Sixbit support said this is an eBay issue. Sixbit developers have reported it to eBay and its status is “awaiting bug fix”.

I don’t see where the release notes say this has been fixed.

 

[Timothy]

Bob: More correctly, “preferred aspects” are item specifics that eBay prefers for you to define.

It seems that “missing preferred aspects” is defined as incomplete item specifics where the item specifics are categorized as  ‘Required’ or ‘Recommended’ by eBay. (There are other item specifics that are categorized as “Additional”. )

It seems that Sixbit throws errors for listings where eBay is warning about some these “Recommended” item specifics being missing, even though the listing is accepted by eBay. The Sixbit dashboard “Aspect Adoption” count also shows this error count. To get a better idea on how to clear any errors you may have,  login to eBay and review the item specifics that offend, then make updates from Sixbit to clear them.

Another confusing part is that the Aspect Adoption counts and messages about “preferred aspects” do not clear immediately but rather on a rather infrequent refresh interval. So one can resolve all the issues on eBay and Sixbit won’t show this immediately.

[Timothy]

Bob:  I see how that would be really tedious since each item is so unique. I know you’re not a rookie so I guess there is a reason you are not just revising the listings? Perhaps that is just too slow being online with eBay? When you revise the listings, the item specifics should go back to the Item if the checkbox is checked for “Apply changes to item so it applies to all future listings”. There was a time when item specific changes did not carry back to the item very well. But that all seems to work lately.

Also, you could experiment with changing something that Sixbit does send with “Send Revisions to site” (like a wrapper or preset) and then see if Sixbit loads up the revised item specifics at the same time for you.

[Timothy]

Bob:

there is a method that I use when eBay requires more item specifics. It works best when you work on a single category at a time. and involves exporting the items to CSV and making the changes there. when you re-import the items, you can tell Sixbit to update the running listings. If this would help, I can give more details.

 

[Timothy]

Christopher:

Perhaps you figured this out already. The UI for the graphics is rather new and it takes some time to get used to it.

When you get in that state, click the picture window to give focus to it. And a little watermarked-looking plus sign shows up at the bottom right. Click the Plus sign and an inset window opens. Across the top of the inset, there are icons with tooltips. One of the shows “Fit Contents within bounds”. Just click this one. See pic.

[Timothy]

Christopher:

I receive eBay pre-sale buyer questions via Sixbit and answer them thru Sixbit. However, it seems that Sixbit is only good for the 1st question & answer. After that, if there are subsequent messages in a conversation thread, the subsequent messages never come in via Sixbit. Doesn’t seem to matter if potential buyer purchases the item or not. SixBit does not seem to follow a message train.

After a sale, I send ship notification emails. These seldom get a reply. And I prefer these to remain outside of Sixbit.

[Timothy]

Sharon, Try to modify both the custom field and one of the other fields like title, notes, description, etc. See if perhaps that makes the custom field change stick for you. This could be a temporary work-around.

[Timothy]

Mike: Sorry to mislead. I have Small Business Edition. You need an upgrade to Small Business edition in order to track inventory. Check it out. Where else can you get a very capable assistant for about $35/month?

[Timothy]

Mike: I sell mostly unique items too. Once sold, the items remain in my repository. But this is very convenient for later, when I find another identical item. Or find a very similar item to list.

When you have an item in a folder within repository and the item quantity equals one(1), if you list then sell and ship the item, SixBit will show the  revised quantity equals zero (0).  You can easily filter items in your folder where quantity is less than one, in order to prevent re-listing them by accident.

Whenever I attempt to list an item with quantity zero in inventory, Sixbit prompts me to increase the inventory. This prevents me from re-listing items that are no longer in inventory.

 

[Timothy]

Ade: In regards to your storage location: If not already on your orders grid,  you can add a column “Storage Location” .

[Timothy]

Ade: Your screen shot does not seem to be included. I do not know if the packing slip report is available to your edition. Perhaps not. See if you can set up a report printer for packing slips or not. See my screenshot.

[Timothy]

It might depend on your subscription level? I have the Small Business Edition. Try this:

If you already have a printer defined in your Options  (File/Options/Reports/Packing List).

then, When you have an order that you are preparing to ship, got to “Orders Page”, and find it in your “In Process” folder.

Highlight the order by clicking it once to select it. At the top of the page, there is a “Print Packing Lists” icon. Click on the little down arrow here. Then select “Print Immediately” and the packing list will go to your printer.

If you click “Print w/ Preview” instead, sixbit shows you the Packing list and takes you thru a print dialog.

You can also right click the item and select “print packing lists” but it will also go thru the preview & print dialog.

 

[Timothy]

Mike: Since you are moving the database multiple times each day, it seems that you are asking for a problem. So I think this is the wrong way for you.

Leave Sixbit on the main computer only and learn how to import items from a CSV file. Start with items that are mostly like each other. And try simpler items first.

Learn how to do this on the main computer and after you gain experience and confidence, you can build your CSV files on the shop computer and just carry the CSV files to the main computer for import.

When I do my easiest imports, I have a CSV file with only like 5 columns in it, and use a map file to point each column to the correct Sixbit field. You should also reference an item template during the import (via drop down box at top). My item template contains data for most other fields. Sixbit uses the item template as a default for all these fields for each new SKU. For examples, this may include your presets, wrapper, etc.

Since you already know how to backup the main computer, make frequent backups while you are learning how to do the imports, just in case.

 

 

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