I just got off the phone with Steve Lea and I want to let you know how impressed I am with his expertise. I am transitioning from Turbo Lister, and had some problems importing variations, apparently because some item categories had changed since I made the original listings. Steve was able to find the problem quickly, and we got the job done. I had some other questions as well, and Steve took the time needed to answer them thoroughly. He is a pleasure to work with, and very, very good at his job. He really knows all the little tweaks I needed to adapt your software to my specific needs. I am beyond pleased with your software and technical support. Thanks for a great product and for hiring top notch staff.