John Manning...
John Manning
Forum Replies Created
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Hi Bob,
We’re working on a step through guide to upgrading for users on the older SQL versions, and we currently use both 2017 and 2019 here. I would suggest opening a support ticket and we can help get you upgraded with a remote session to prevent any disruption.
Thanks,
John Manning, Senior DeveloperHi DJ,
Did you watch the video guides on the TL migration? I’ll attach the link to the three part TL video playlist from our instructional videos. You can skip the first one regarding download and setup, but the other two in the playlist should help with some of the migration usability issues. https://www.youtube.com/watch?v=1UEku3zx8Ws&list=PL8fA-yGQ82KNte9ujIRp2pF-mNSWj1y1-
John Manning, Senior DeveloperIf you create shipping presets, you can assign them by name with batch change to a group of Items or Listings. You can add them either in the Manage Shipping Presets window, or directly from the Edit Item window in the Shipping tab. https://www.sixbitsoftware.com/EN/Managing_Presets.htm#
By default an Item will use a “Manual” preset, meaning it is unique to that Item. If you save those settings and give the preset a name, it can be applied to more than one Item or Listing.
John Manning, Senior DeveloperHi Greg,
This will be available in the next beta, 4.00.185 or later, and should be out Monday.
John Manning, Senior DeveloperCreate a new Awaiting Upload list and assign them to that. Since these aren’t substatuses like in Under Construction, the same Item can be in multiple lists if that’s what you need. Once an Item is listed from the current list, and is no other lists, the Item will change to Previously Listed status from Awaiting Upload.
https://www.sixbitsoftware.com/EN/Using_Upload_Lists.htm
John Manning, Senior DeveloperHi Bob,
That should be the way to update them. Are they all in the same category? If you have multiple categories, you’ll need to scroll through each category in the Item specifics tab and set the Item Specific for each unique category.
John Manning, Senior DeveloperHi Mike,
It sounds like you created the Wrapper, but is it selected on the tab labeled “Description Wrapper” on the Edit Item Window? That is where you select your named Wrappers to use with that Item in a Preview. You won’t insert a [[Test]] variable into the description, that would be for a field name, snippet, Item Specific or Custom field. A wrapper works in combination with the Description, which is why you saw the [[Description]] field inside it.
Also, make sure you are using the “Check Item” preview from the Item Window or the “Preview” button from the Grid view. If you’re editing a Description itself in the HTML editor, it will only preview the HTML inside that Description, not the Wrapper + Description combination.
John Manning, Senior DeveloperThe TL Starter Edition shares most of the features of Home and Hobby with the exception of custom fields and statuses. The Small Business edition adds more customization and automatic features. Make sure if you upgrade your subscription you restart SixBit, so the new features will be unlocked.
Here’s a breakdown of the features in the other SixBit subscription levels. https://www.sixbitsoftware.com/pricing/
John Manning, Senior DeveloperHi Terry,
Not in the preset, but you can specify a different rate by creating a domestic eBay Rate Table in your My Ebay shipping preferences. Once that is created, run the File|Sync Aux. Data function from SixBit to bring it in, and it will be able to be selected on your presets.
https://www.sixbitsoftware.com/EN/Rate_Tables_and_Promotional_Shipping.htm
You can skip step 3, the authorization is already done.
John Manning, Senior DeveloperHi Albertine,
Have you opened a ticket with support for this issue? We’ll have to look at the specific combine to determine the issue. The postal code shouldn’t be related, but we would like to replicate the Variable problem with that address.
John Manning, Senior DeveloperHi Timothy,
Have you contacted eBay support about this? It looks like there is an issue with the way they are, or in this case aren’t, creating thumbnails from your Item pictures.
John Manning, Senior DeveloperHi Katrine,
Do you use Allocation Plans? If the inventory was correct after the sale in SixBit, that should have ended the Listing. Also, in Options, Inventory, which option is selected for Insufficient Inventory? Make sure it’s not the “Create a purchase record…” option. If that’s not it, open a ticket with support and we’ll be able to follow up with you directly.
Thanks,
John Manning, Senior DeveloperIt can be set when postage is printed from SixBit or pulled back in on an eBay refresh. If you didn’t set one and used the “Mark as Shipped” button, it would take the current date/time and set that to the field.
John Manning, Senior DeveloperHi Chris,
Did you open a ticket with support? They should be able to fix any scan form issue. If you’re rolling back, you would need a database backup prior to the upgrade. Once upgraded, a database may not be compatible with an older version. Support can help with the rollback if the issue can’t be easily fixed, but it’s best to be on the full release as eBay mandates changes that will only be supported in those newer versions.
John Manning, Senior Developer
