Clients Area

After Upload, Pictures Have a Size of 0KB Print

  • Self-Hosted, Pictures, Picture Host, Email and FTP
  • 63

Symptom:

Images appear to upload to the FTP space, but when checking on them, they have a size of 0kb.

Cause:

Your FTP userid / password and host settings are correct, but when trying to send files, the host site is refusing the upload because your "Passive" FTP setting is incorrect.
 
Solution:

On the Profile, under Picture Host Settings, go to the Advanced tab and check "Use a passive connection", then try the upload again.

Was this answer helpful?

« Back

© 2023 SixBit Software. All rights reserved.