Signature Confirmation Not Appearing on Customs Forms
When printing international or APO postage, a customs form is also printed out. Before printing the form, you must sign your name and check a box in SixBit's Postage window verifying the contents of the package. This will send the name and signature verification to the customs form when printed.
When the customs form is printed, there is no signature on it.
Endicia Dazzle ships with many postage layout files. Some of those files are outdated and will no longer work for printing the confirmation. Here is a list of the supported and outdated layout files from Endicia.Only the following layouts support the Customs Certify and Customs signatureFor APO addresses:APO FPO Mail Shipping Label.lytOr these new ones as of DAZzle 11.5.02APO and US Territory Label - Large.lytAPO and US Territory Label - Small 6x4.lytAnd for international:Large Express Mail International Shipping Label.lytLarge Priority Mail International Shipping Label.lytZebra Small First Class Mail International Shipping Label.lytZebra Small Priority Mail International Shipping Label.lytOr these new ones as of DAZzle 11.5.02International Label - Large.lytInternational Label - Small 6x4.lytThe following are obsolete and do not support the customs signer, Stealth or the commercial based pricingZebra International mail shipping label.lytInternational mail shipping label.lyt
Use one of the supported label layouts described above.
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