See Also

  1. Customizing Shipping Notifications
  2. Customizing Invoices
  3. Customizing Payment Acknowledgements
  4. Customizing Feedback Reminders
  5. Notifying Drop Shippers
  6. Customizing Drop Shipper Notifications
  7. Managing Emails
  8. Cancelling Orders
  9. Recording Missing Shipments
  10. Processing Returns
  11. Marking an Order as Shipped
  12. Recreating an Order
  13. Recording Tracking Numbers from Drop Shippers
  14. Adjusting Costs
  15. Receiving Payments
  16. Insuring Shipments
  17. Deleting Online Pictures
  18. Splitting and Combining Shipments
  19. Creating Orders
  20. Processing Orders
  21. Combining Orders
  22. Leaving Feedback
  23. Printing Packing Lists
  24. Printing Postage and Carrier Labels
  25. Shipping an Order

Sending Shipping Notifications

Ship notifications are sent to buyers once an order is shipped.  Ship notifications include information such as what was shipped, when it was shipped and what shipping method was used.  In addition, the ship notification also includes applicable tracking numbers.   If the eCommerce site sends out ship notifications for you, this functionality may not be needed and the Ship Notification button can be hidden from the interface by following the instructions in Customizing Shipping Notifications.

 

The text of a ship notification may be customized to make them more personal.  Refer to Customizing Shipping Notifications which also explains how to edit the Ship Notification Email Template.

 

Ship notifications may be sent manually or automatically.   Automatic shipping notifications can be sent out whenever a shipment is shipped.  Refer to Customizing Shipping Notifications for more information on setting up automatic ship notifications.

 

 

To manually send ship notifications:

  1. Open the Ship Orders mode.       How?How? From the Mode selector in the lower left, choose Ship Orders.
  2. From the grid, select the orders with the In Process status, for which an email ship notification will be sent.   
  3. In the Email group on the ribbon bar, click the Ship Notification button to open the Email Preview window.  An email for each shipment will be generated and displayed.   The email template can be edited to create a personalized email.
  4. Click Send or Send All to send the email(s).